Nurses' Experience in Psychiatric Emergencies
Keywords:
emergencies, experience, nurse, psychiatryAbstract
Psychiatric emergency cases are increasing every year, including suicide attempts, violent behavior, agitation, extreme anxiety, severe depression, and drug addiction problems. Nurses in handling mental health emergencies have experience because the patient's condition is experiencing mental problems. The purpose of this study is to explore the experiences of nurses in managing psychiatric emergencies. This study uses an exploratory phenomenological study with in-depth interviews with five nurses with more than five years of work experience at Prof. Dr. M. Ildrem Mental Hospital, Medan. Data analysis uses the Collaizi method. There are five themes that describe the meaning of nurses' experiences in managing psychiatric emergencies, namely experiencing physical and verbal violence, nurses' feelings in caring for patients in the crisis phase, nurses' actions in psychiatric emergencies, motivation in mental health nursing services, and hopes for service improvement. Nurses often become the outlet for violence from patients in the psychiatric emergency phase, so they have a higher workload and psychological impact. Career advancement opportunities, further study, awards, and promotions are motivators for nurses to improve their competency in psychiatric units. However, the safety of nurses and patients remains a top priority. Further research is needed to determine the relationship between nurse motivation and performance in psychiatric emergency units.
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