Artificial Intelligence Adoption and Its Impact on Human Resource Performance
Keywords:
Artificial Intelligence Adoption, Human Resource Performance, Digital Transformation, Human Resource ManagementAbstract
This study examines the impact of Artificial Intelligence adoption on human resource performance through a structured literature review of twenty peer reviewed international articles. Rapid technological advancement has transformed organizational processes, particularly in recruitment, performance management, workforce analytics, and employee development. Synthesis of the reviewed studies indicates that AI adoption generally enhances employee productivity, decision making quality, and strategic HR effectiveness when supported by digital competence, managerial commitment, and ethical governance. Findings reveal that performance improvement is strongly influenced by complementary factors such as reskilling initiatives, leadership alignment, organizational culture, and employee trust in AI systems. Evidence also highlights potential risks including skill obsolescence, resistance to technological change, and concerns related to algorithmic fairness and digital surveillance. Overall analysis demonstrates that AI functions as a strategic enabler rather than a replacement for human capability. Sustainable performance outcomes depend on responsible implementation, continuous learning, and alignment between technological systems and human resource strategies.
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