Legal Protection for Customers in Home Ownership Loans (KPR) in Islamic Banking in The Digital Era
Keywords:
Legal Protection, Mortgage, Sharia Banking, Digital Era.Abstract
The development of information technology has had a significant impact on various fields of life, including banking. In the current digital era, there has been a major shift in banking in terms of offering products such as Home Ownership Loans (KPR). One important aspect in the development of mortgage products is the application of sharia contracts, especially in sharia-based financial institutions. Currently, services at Islamic banks are not only done by visiting the head office or branches, but banks have provided digital services. Indonesian banking continues to progress in creating a number of digital product services to help customers and prospective customers. The purpose of this article is to analyse the implementation of mortgages in Islamic banking in the digital era and the legal protection of customers. The application of information technology in mortgage products faces several challenges. One of them is the protection and security of personal data in accordance with the laws and regulations in the banking sector, including the protection of personal data and compliance with sharia standards in all matters.
References
Al-Tamimi, H. A. H., & Al-Mazrooei, M. (2007). Banks' risk management: a comparison study of UAE national and foreign banks. International Journal of Commerce and Management, 17(3/4).
Asti Marlina dan Fanny Humairah, Peran Digital Banking Dalam Menigkatkan Kepuasan Nasabah Kredit (Studi Kasus PT. Bank Tabungan Negara Syariah), Moneter: Jurnal Keuangan dan Perbankan, Vol. 6, No. 2, Oktober 2018.
El-Masry, A. A., & Al-Hashmi, M. (2012). The impact of information technology usage on banks' profitability: empirical evidence from the UAE. International Journal of Accounting and Information Management, 20(3).
Fathyatul Husna, Wajah Ekonomi 4.0: Perbankan Syariah Digital, Peningkatan Data Saing Dan Strategi Dakwah Islam, Idarotunah 3.1, (2020).
Fauzan Hibatulloh, ‘’dkk’’ Analisis Penerapan Sistem dan Prosedur Pemberian Kredit Pemilikan Rumah (KPR) Subsidi Pada Bank Tabungan Negara Cabang Manado, Jurnal Riset Akuntansi Going Concern, Vol. 13, No. 4, (2018).
Inkulusi, Salam Abdul Keuangan Perbankan Syariah Berbasi Digital Banking: Optimalisasi dan Tantangan, Al-Amwal: Jurnal Ekonomi dan Perbankan Syariah 10.1 (2018).
Junus, Kairopan “Take Over pada Perjanjian Kredit Pemilikan Rumah dan Akibat Hukumnya pada Obyek Jaminan”, (Surabaya: Skripsi 2009).
Khan Tariqullah, and Shahida Shahzad. (2019). "Legal Aspects of Home Financing: A Comparative Analysis of Islamic and Conventional Modes in Pakistan." Journal of Islamic Banking and Finance, 36(3).
Otoritas Jasa Keuangan, Kajian Perlindungan Konsumen Sektor Jasa Keuangan: Kredit Pemilikan Rumah (KPR), Jakarta: Departemen Perlindungan Konsumen OJK (2017)
Pamuji, Reza Aditya, “Perlindungan Hukum Bagi Nasabah dan Tanggung Jawab Bank Dalam Kasus Card Skimming,” Lex Renaissance, Vol. 3 No. 1, Januari 2018.
Purnamasari, Irma Devta, Akad Syariah (Bandung: KAIFA,2011).
Rizal Satria Muhamad dan Setiani Tia, Analisis Perbandingan Pemberian Kredit Pemilikan Rumah (KPR) Pada Bank Konvensional Dengan Pembiayaan Murabahah (KPR) Pada Bank Syariah (Studi Kasus Pada Bank BJB Dengan Bank BJB Syariah), Jurnal Ekonomi dan Keuangan Syariah, Vol. 2, No. 1, Januari 2018.
Satar, Nurazila Abdul. (2019). "Legal Aspects of Home Financing in Islamic Banking: A Comparative Analysis Between Malaysia and United Kingdom." International Journal of Islamic Economics and Finance Studies, 5(2).
Setiawan, Wawan, Era Digital dan Tantangannya, Universitas Pendidikan Indonesia, 2017.
Wawan Setiawan, Era Digital dan Tantangannya, Universitas Pendidikan Indonesia, 2017.
Laws and Regulations
Pasal 1 ayat (1) UU No. 8 Tahun 1999
Internet
https://diveddigital.id/apa-itu-era-digital/
https://pustaka.ut.ac.id/lib/wp-content/uploads/psfmk/HUKUM4312-MI.pdf